• Collecting your tickets

    Tickets purchased in advance are valid for seven days from the date selected. Please take your booking confirmation to the ticket office to collect your tickets for entry.

    You can choose to collect your tickets on the day of your visit or have them posted to you. However, if you are booking fewer than 7 working days (UK) or 10 working days (non-UK) in advance, you will need to collect your tickets on the day. Information on where to collect your tickets will be provided in your booking confirmation email.

    For all bookings, the credit/debit card you pay with and confirmation email will need to be shown if you collect your tickets.